TK-App

Techniker Krankenkasse (TK)

About this app

“Die Techniker” provides its customers with a digital all-purpose tool. For example, you can use this app to upload your receipts for reimbursement, view existing sick notes, or do something for your fitness while collecting bonus points.

FEATURES

- Protection of sensitive data through secure login (e.g. no rooted devices allowed)
- Transmission of sick notes and documents
- Send messages to the Techniker
- Receive letters from the Techniker
- Use the TK bonus program completely digitally
- TK-Fit with access to Google Fit, Samsung Health or Fitbit
- Overview of prescribed drugs of the last six years
- Apply for reimbursement of costs for medicines, vaccines, osteopathy and health courses

SECURITY

As a statutory health insurance company, we are committed to the best possible protection of your health data. That's why we check your identity when setting up TK-App on your smartphone. You can either identify yourself online using your ID card and PIN via the Nect Wallet app or by entering an activation code. We‘ll send you the activation code via post.
You can find everything else about our security concept at https://www.tk.de/techniker/2023678

Please note: The use od TK-App with rooted devices is not possible for security reasons.

FURTHER DEVELOPMENT

We are continuously adding new features to the TK-App - your ideas and hints help us most. Write us directly and anonymously via the feedback function in the TK-App.

BONUS & TK-Fit

Membership in a football club, regular check-ups at the dentist, the non-smoking course after New Year's Day - all these things earn points for the TK bonus program. And thanks to the connection to Google Fit, Samsung Health or Fitbit, you'll receive points for many other activities.

TK-SAFE

With TK-Safe you have all relevant health data at a glance: Your visits to the doctor, diagnoses, medication, vaccinations, preventative medical checkups and much more.

Please note that TK-Fit and TK-Safe are not available in English yet.

REQUIREMENTS

For the TK-App:
- TK customer
- Android 9.0 or higher
- Unmodified Android operating system, ie. no Root (For more information, see https://www.tk.de/techniker/2023674)

For TK-Fit:
- Step counting using Google Fit, Samsung Health or Fitbit and your smartphone or a compatible fitness tracker.

ACCESSIBILITY

We aim at providing you an app that is as barrier-free as possible. You can find the accessibility statement at:
https://www.tk.de/techniker/2137808

Ratings and reviews

I always have a problem with synchronising the tk fit with my samsung health app. The app does not get synched at all with the new update. By the way, previously, I did all the challenges, and now they are wiped out, and I don't have any voucher or points anymore.

Voted 5 stars and here I come to fix it. I'm trying to open the app but both the biometric and password lead to unlimited waiting time for the app to run. If the screen dies you have to repeat logging in. I have been trying to log in for 10 mins already and I give up.

Set up and Log in took months. + No clear overview over status of requests or responses received. The app is messy and confusing, not at all intuitive. Very disappointing.

What's new

We have optimized the application for child sickness benefit.

TK-Safe:
- The vaccination service now offers vaccination recommendations that are customised to your individual situation.
- If you want to know how the next check-up will work, the check-up service now offers videos on the process.
E-Rezept:
- Frequently visited pharmacies can now be favorited.

TK-Fit:
- The cycling source is directly removable in Google Fit note.

Bug fixes:
- Minor bugs have been fixed.