
Nikita
Suddenly it stopped working with message that my device is rooted, but it doesn't! Literally nothing is changed in my phone, unless they released new broken version of app with wrong security requirements.
1 person found this review helpful
Techniker Krankenkasse (TK)
April 8, 2025
Let's take a closer look. Please send an e-mail with a detailed description of the error to technischer-service@tk.de. Our support team will be happy to help you find a solution. Please also let us know the device you are using and the version of your operating system. Kind regards, TK-Ident App

Leonardo Capitanio
Different identification apps which doesn't work at all. I just want to see my e-recipe using the app. Miserable experience, as it is becoming the new normal here. Frustration after many tries, resetting app cache, reinstalling, restarting the phone... They are returning rockets from the sky, you can ask the AI of your phone unimaginable questions but you can't login in your health insurance app... Unbelievable! Unbelievable! Unglaublich! 😡😡😡😡😡
32 people found this review helpful
Techniker Krankenkasse (TK)
July 10, 2024
So drastisch würden wir es nicht formulieren, aber ja, wir wissen, dass es aktuell hakt. Wir arbeiten mit Hochdruck daran, dass alles wieder rund läuft. Es tut uns leid, dass die App aktuell weder Ihren noch unseren eigenen Ansprüchen gerecht wird. Freundliche Grüße, Ihre TK-Ident App