du

EITC, du telecom UAE

About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.

Ratings and reviews

Customers service doesn't help much (i think not at all) and asking for high ratings by the end of the call without even solving the issue. They changed my postpaid plan without me knowing. and later i asked to return my plan which i did request many times. But they can't due to the plan im using for years(6) is only limited offer. but instead they offered me with the same fees but rubbish benefits. The worst part is that when you call they'll tell you to visit their shop and vice versa.

Pervious it was 5 star that 3 years back review when I was using du service, but now after trying to get new mobile number from du app and get du home wifi the issues start from first step of getting QR code for eSIM and internet speed not reaching 2 MB visiting du shop 3 visits and multiple calls to the call center different time with no answer most of the time. In the end I given up not worth wasting time with them. Going back to Etisalat and everything was smooth and easy.

Horrible service and products. The promise is completely different from delivery.. The call centre is incompetent... They help desk doesn't read emails.. I was told that I would get 2 routers 1 gbps speed and amazon prime... speed never reaches 1 gbps, ever. Routers never delivered and amazon prime link doesn't exist on the app.

What's new

- Customers can now Recharge and Pay their Bills using Google Pay and Samsung Pay wallets.
- Customers can set Auto-Recharge for their prepaid lines.
- Bug fixes and general improvements.

We keep updating our App regularly to always meet your needs.
Enjoying our App? Rate us or write a review.