
Matthew Rune
Don't get this service! They will randomly cancel your paid subscription saying their AI detected abnormal use. I can absolutely say that I have never done anything to flag the stuff it says. Many, many people have had the same issue. I read about it 3 weeks ago and thought, "It won't happen to me!" but it did. You can check on reddit in r/Chinalife for a post confirming this from others.
106 people found this review helpful
LetsGo Network
11 June 2024
We value every user’s experience. Some special usage methods may impact the quality for many users, so we’ve implemented an AI system to automatically analyze, judge and process.You can contact our online support within the software and they will assist you with a refund without causing any loss to you. We apologize again for affecting your use.

Shimon Simon
been using this for a few years, it's proven to be very reliable in China, quick to connect, stable and fast. The only negative is the limit of 2 devices which is a bit unreasonable compared with other VPN services. They have been teasing that 4 devices might be possible in the interface but after years of waiting, I don't expect this to ever be added. Would change my review to 5 star if they do add more devices
12 people found this review helpful
LetsGo Network
10 November 2024
Sorry for the inconvenience caused by the fact that the function has not been launched yet. We understand the need for multiple devices very well, and this function is currently being scheduled. We will release an announcement as soon as the function is launched.Thank you again for the long-term support, and we will work hard to make LetsVPN better

Nathan
Laptop got banned by the AI just for clicking the "log-off" button. This is the second time we've used LetsVPN, and the second time experiencing an issue as well. When it works, it works well. But the interface is absolutely garbage and seriously needs a rework. Would not recommend.
LetsGo Network
11 November 2025
We apologize for the inconvenience.The AI system automatically identified an account with suspicious activity because we detected some abnormal usage behaviors that could affect the user experience of a large number of users.We hope you can contact our customer service staff through the software.We will handle this matter appropriately for u.Thx