ANZ Australia

Australia and New Zealand Banking Group Limited

About this app

See your statements anytime, temporarily block your card if it’s misplaced and more.

Join over 4 million users using the ANZ App.

Take care of the day to day
• Pay people and bills on the move with Pay Anyone, PayID and BPAY®.
• Update your mobile number, email, address and more in Profile.
• If you're an existing customer, you can apply for an ANZ Access Advantage or ANZ Progress Saver account in minutes (1).
• If you’re looking to open an everyday transaction account and a savings account, you can download the new ANZ Plus app. Search for ANZ Plus in the Play Store (2).

Get down to business
If you’re a sole trader or run a single director company you can open a business account in the ANZ App in just a few minutes (1). Plus get paid quickly with PayID® (3), schedule payments, and stay on top of your cashflow with push notifications.

Get the help you need
• Kick-start a conversation with a team member using Message Us and get the answers you need!

Your card in your control
• Misplaced your card? You can block your card to keep it safe while you look for it.
• Report your eligible card as lost or stolen. We can cancel the card and order you a new one.
• Activate eligible ANZ cards by tapping on More then set your card PIN right away.

Better understand your spending
• We’ll automatically sort transactions by merchant or category so you can see valuable spending insights.
• Spot any sneaky subscriptions in one place. View your Ongoing and One-off Payments where you’ve provided your eligible card or account details.
• See monthly personalised insights into your spending habits with Your Money Report across eligible ANZ accounts.
• View, save and share statements anytime, anywhere.

Use PayID to send and receive payments quickly (3)
• Pay friends and family in as little as a minute – all you need is their PayID and an eligible account.
• Set up a PayID to help you get paid quickly. Visit Profile to begin.

More features you’ll love
• Feel more informed and in control of your home loan. See your interest rate, repayment amount and frequency, and more.
• Increase your font size and hear guidance as you bank using accessibility features.

Let’s do this
• If you’re an existing ANZ customer, register with your ANZ Internet Banking login details (CRN and Internet Banking password). If you can’t remember these, this page might help: www.anz.com.au/support/customer-registration-number-password/
• If you're having any issues with the app, let us know by contacting us on www.anz.com.au/support/contact-us/. We’re happy to help.

Important information
By installing the ANZ App you acknowledge and accept the ANZ App Terms and Conditions and License Agreement (available at anz.com/app) and agree to receive those terms and conditions electronically via your mobile device. You acknowledge that ANZ will not send you a paper copy.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends you consider if this service is appropriate to you prior to making a decision to acquire and use the ANZ App.

®BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518.

1. Consider if right for you. Terms and conditions apply. See anz.com for more.
2. Consider if right for you. Terms and conditions, FSG and TMD available at anz.com/plus
3. Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening. PayID is a registered trademark of NPP Australia Limited

Ratings and reviews

Tried the app for the first time in years. It asks for my PIN, which is fine, except my ANZ PIN has more than four digits, and it only lets me enter four. Then it chides me for getting it wrong. Somebody really didn't think this trough. I might call Australia to see if it can be sorted, but it seems unlikely.

Terrible app for way too many reasons. The automated chat support is terrible. I've logged into the app and I still have to login AGAIN to see my email address. The Accounts screen shows you one account at the top and then a list at the bottom. The two sections work differently though. Accounts don't have the same names as Internet Banking. There's no option to call from the app already authenticated. You can only send a message. Stupid ANZ Plus button at the bottom does nothing!

Unfortunately the ANZ app is not designed customer-focus and it is annoying for ANZ to force ANZ app customers to encounter the symbol of another 'ANZ Plus' symbol on the ANZ app screen every time - it's an external link only but not removeable. Also ANZ puts 'Support' & 'Profile' next to the 'ANZ Plus' symbol only to distract ANZ app customers because most bank app customers don't need these two every time either. Very sad the ANZ app design reflects quite low User Interface(UI) expertise.