Optum Financial

Optum Inc.

About this app

Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances.

Mobile features include:
• Access to view and manage all Optum Financial benefit accounts
• View account balances and transaction history
• Pay providers or reimburse yourself for qualified out-of-pocket expenses
• View and manage claims
• Receive smart in-app alerts for claims requiring attention
• Capture and upload claims documentation through photo capture technology
• Quick access to previously submitted documentation
• Connect with a live customer care representative via mobile chat 24/7
• Manage account preferences and add account users
• Access eligible expenses listing

Access Instructions
You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.optumfinancial.com.

ABOUT OPTUM FINANCIAL:
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.

Ratings and reviews

Can't have a chat remain open when backing out to look at claim details, sign in sometimes doesn't work, and when you try to send feedback via the app, the email comes back as undeliverable. Works well enough for submitting claims, but that's really it. Optum doesn't seem to care much about maintaining this app. Used to be much better when it was ConnectYourCare.

I get a Server returned error E now when manually entering a bill payment, and another error when trying to save for later. It's unclear if payments are accepted, I've paid and had payments rejected, uploaded documents with the information requested, and still rejected for not having the information. I even have then circled the information on the photo. Still rejected. I will stop using prepayment, if it's going to just lead to collections calls. Our healthcare system is EMBARRASSING.

This is a terrible app for your phone. All the information is not visible. What's the point of having an app then? Why did they change from something that works to something that doesn't?? Ug. Still have to register, not looking forward to that. I tried, but it wouldn't let me have the same user name as before so bypassed it for now. Have until Sept 1st.

What's new

We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.