
Ian Buschmann
1.) Too many login attempts forces me to re-set my password without the option to wait a certain amount of time 2.) On the desktop, your email can act as your username just fine but not on the app 3.) Fingerprint scan doesn't log you into the app automatically, you still have to input your user/password 4.) When I finally was able to log in, the app repeatedly opens to a white screen with nothing on it Horrible app overall

David Brunner
Pretty terrible app. You will have a much better experience (although still not a great experience) using the Optum bank site on your phone's browser. There are a lot of buttons that will only work 10% of the time. Navigating around the app also is very inconsistent.
13 people found this review helpful

Denise Koster
Not able to upload anymore. Now the app is even more useless. We used to have to send receipts to the insurance company for reimbursement for expenses covered under FSA. Having a card makes things so much easier for employees! NOT. Now a third party has access to our private records, allowing another avenue for hacking them. The card only allows us to use it for covered expenses, but we still have to send in receipts. Except the app won't allow it! Just higher health costs!! Useless.
12 people found this review helpful