![](https://play-lh.googleusercontent.com/a-/ALV-UjUO1-qEg2zUg1ofIQv8M-ulaeP1A-4lWZlZpCQTxpjYlPTvXcI=s32)
Tanya B
This app keeps getting worse. Now it just sita on the splsh screen without doing anything. Thank you for the earlier response, but how is my calling you going to fix your bugs? It won't help one bit. The app is out of sync with the text OTP, and there's been a popup splash screen that blocks logging in after going to another screen to retrieve the emailed OTP. These are serious bugs in your system. Using my limited bandwidth to report them via review is all I've got. It's up to you to fix it.
13 people found this review helpful
Desert Financial Credit Union
18 July 2024
We’re sorry for the continued issues with the app. We’re aware of the problems you’ve described and are working to fix them.
Thank you for your feedback, and we appreciate your patience as we resolve these bugs.
![](https://play-lh.googleusercontent.com/a-/ALV-UjX2rH7AWcUsYxPiCgJC19YpT_quUiF-57km_c_93ouHa5jZUm7V=s32)
D B
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Edit: The new recolor uses an ugly version of orange. After tapping Transfer, the window auto-closes. Original: UI update is awful. Previous design was actually cleaner and looks better on a mobile device, not this oversized text and info on cards. There was no reason to remake the wheel. App animations cause delay and make the app feel slower than it actually is. Also, if you really want a clean design, remove the ad graphic that's at the top of every screen, completely useless.
24 people found this review helpful
Desert Financial Credit Union
20 March 2024
Thank you for sharing your feedback with us. We're sorry to hear that you are unsatisfied with our recent update. We will share your comments with our team.
![](https://play-lh.googleusercontent.com/a/ACg8ocJaFTuccSzD5C59zvwhv_4hEHpWLULSCEDJXXvGDrfK-5UTLA=s32-mo)
Duane Vick
This app is barely useful. Freezes on startup, won't work well with fingerprint authentication, tries to send an OTC to my email but when I go to retrieve it and come back to the app, the input screen is gone and yet I can access my bank information. Your app is a security nightmare. Your developers probably couldn't code "hello world" without copy/pasting from the Internet.
8 people found this review helpful
Desert Financial Credit Union
3 April 2024
Hello, Duane. We're sorry to hear that you are having issues with our app. Please give us a call at (602) 433-7000 so we can learn more.