Will not let me set up my account, called customer service several times, you receive no help with them. I rather pay my bill online than pay extra for processing. But like I stated I can't get my account set up. I've never had trouble with a card like this one. I will be canceling my services.. I absolutely hate this company!
App would get more stars if two things were done, 1. Stop resetting my login information when the app updates, this is the only app that does that. 2. This is the only CC company I have seen that charges a late fee for a 5:01pm payment. Every other card I have accepts ON TIME payments on the same calender day.
So easy to use and very convenient. My only negative about Credit One is that it takes a week for you to get the funds back on your card so if you need the card right away you have to wait a week to use it or pay an express fee. Other then that this is a great credit card. They increased my limit by 200 with my first paymemt. They're great!
I thought that downloading the app would make it easier to make payments but it doesn't work the majority of the time. Then I try to make payments online and it keeps giving me an error saying it can't process my request. Last option is to call in and make a payment but then they charge you for it. Why should I have to pay when it's not my fault that the electronic options have bugs?. Fix the bugs it would be a great app.
THIS IS THE WORST CREDIT CARD COMPANY EVER. THE CUSTOMER SERVICE IS THE WORST, THEY ARE FRIENDLY BUT CAN'T HELP YOU AT ALL. YOU CAN ONLY SPEAK TO THE FOREIGN CALL CENTER OPERATORS. CARD IS CLOSED AND GOOD RIDDANCE!!!!
About every other week it tells me unable to login at this time. Continues until I reset username and password. Called to try to get any answers or help on why this keeps occurring and it was nothing but a complete waste of time. All I was told is "yea that happens"
- Ability to add an additional account if qualified
- Performance improvement
- Bug fixes
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