
Robert Schwachenwald
Things were better when Fleetmatics had the program. My app still has issues, Verizon sent wrong units for the 5g updates, then wanted to charge me to install the updated units or deal with a dongle that could be unplugged by the driver or thief of my vehicles. Not a fan. I have been a verizon commercial cell client for 10 years and fleetmatics client for 9. Disappointed. Hope it gets worked out or I need to leave both out of frustration.
5 people found this review helpful

Serge Aucoin
If you cancel a vehicle you will continue to be invoiced for over two year after cancelling (still being invoiced). Even after several emails and ignoring invoices, no one calls to ask anything, they just keep invoicing. Absolute worse customer service ever experienced. Cancellwd entire service over a year ago and all emails arw ignored and phone calls are "looked into" with no calls back. Id give this zero stars if i could.
3 people found this review helpful

A Google user
This got an update that messed up the whole experience. When youre looking at your fleet on the map, of you tap on a vehicle to see the number, if the vehicle location updates, the whole map zooms out. This forces you to constantly zoom back in to where the location is. The company i work for has vehicle in different states, so the maps zooms all the way until you can see USA entirely fit the screen. Please fix it!
8 people found this review helpful
Verizon Connect
6 November 2019
I'm sorry you're having issues with viewing your vehicles on the map, that's not the experience we aim to provide our users.We're in Beta with a new lean and focused app that optimizes the map for users that are looking to quickly view their vehicles on the live map. Please email me at idil.osman@verizonconnect.com to get started with the Map app.