Aladdin Connect

Overhead Door Corporation

About this app

Aladdin Connect allows you to monitor and control you garage door from anywhere. The Aladdin Connect app works with any Genie Wi-Fi-enabled garage door opener or retrofit kit and can be set up in minutes. The app controls up to 20 garage door openers or retrofit kits and allows you to do the following:

· Open or close the door from your smartphone

· Check whether the door is open or closed from anywhere, using your smartphone

· Get notified if your door is opened or closed and customize notifications

· Add up to 20 family or guest users and get notified when they operate the door

· Set up rules to automatically notify you or close the garage if the garage door is open at night or open for a long time. For more information, visit http://www.geniecompany.com/aladdinconnect/

If you have any questions, please refer to our FAQ.
https://docs.aladdinconnect.net/faq/aladdinconnect.html

Ratings and reviews

As of right now, the app is great and works well to let me remotely open and close garage door. However, they updated the app previously and when they did, it rendered it completely useless for months and months before they finally fixed it. So, as of now, it is a four star app. But I feel a little hesitant to give it that high of a rating because of the months and months of completely lost functionality they took forever to address.

UPDATE: Aladdin emailed and asked that I call tech support with the issue. Simple fix, pull down and refresh the screen. Followed the set up instrux and the App returns the error, Door Disabled. Then followed the troubleshooting checklist, still shows as disabled. I'm running the most recent version on Android. The Door shows as connected and the history is recording the manual ups and downs. The App just won't operate the door. Smart Home?? Not with a Genie connected garage door opener.

Can't Add Rules. The app wizard goes through all the steps to create the rule, but it never shows up in the app. No way to contact help from within the app. The app gets confused over which graphic to display and sometimes shows the open icon for a closed door and visa versa. You must wait for one door to fully complete opening or closing before beginning to close another door or it will timeout and never happen and result in needing to do a hard reset at the door.

What's new

Bugs fixed.