
Boudewijn Rombouts
Does not handle exceptions well. This week the Bremerton ferry service went down to one ship, and lots of announcements were made that the schedule would be impacted. Except... The schedule in the app was never updated. Nor does the app allow you to see which boat is scheduled for which time slot. The phone information system also did not reflect the change. As a result, we ended up showing up at the wrong time and had to wait 2 hours for our next crossing. Very frustrating.
23 people found this review helpful

Mike Kelly
Like probably 80% plus of users, there is one ferry line I use all the time. The app has a way to mark a line as Favorite but this seems to have zero impact on the UI. I still start with a list of all lines, most of which I don't care about, before scrolling down to and clicking the line I do. Every. Time. Tickets are either pdfs or mobile - - why? Why can't I have every ticket I buy in the app AND as a printable PDF? Means I have to save the Pdf on Dropbox or something to get on my phone.
9 people found this review helpful

A Google user
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I need to watch what's going on with the ferry daily for my commute to and from work, especially now during the summer months. This new version doesn't work "At All" No schedule, No Web Cam. It just says "There was a problem loading the schedule". The Mountain Pass, Toll Rates & Border Wait all say "Connection Error". The older version of WSDOT web site worked fine, why did you change it? I keep thinking it's my phone but after reading these reviews pretty sure it's not! :-(
16 people found this review helpful