HKTVmall – online shopping

3.6
36.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

"Always Something New."

The Largest Online Shopping Mall in Hong Kong
Shop for 600k products from 100+ world-renowned brands and 4,000+ merchants, covering Supermarket, Skincare & Makeup, Electrical Appliances, Housewares, Mother & Baby, Pets etc.

“Save Money, Save Efforts, and Save Time.”
Enjoy our user-centred features at your fingertips! Transparent price trend, free delivery on orders over $500, and 200+ pick-up points!

HKTVexpress
New function to offer 1-hour delivery for groceries and food restaurants!

HKTVLive
Enrich your shopping experience by watching our engaging live shows with the hottest items and exclusive deals.

EcoMart
Marketplace for pre-owned items to exchange, trade and give out for free.

HKTVpay
Seamless payment in HKTVmall O2O shops and selected retailers by scanning the QR code at the merchant cashier.
Updated on
6 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
33.9K reviews
Z
13 September 2024
App is slow and you get interrupted with too many ads too many times for things I don't care about, which eat away time. They should focus on making it as easy as possible to order and reorder. Service when something goes wrong is almost non existing, the chat is busy most of the time and you can't reach anyone, even if your order is late.
Did you find this helpful?
Shoalter Technology Limited
19 September 2024
Appreciate your feedback🙇‍♀️🙇‍♂️ We'll take it into consideration for future enhancement. We're constantly looking for ways to improve the app experience for you.😉 Meanwhile, we would need more information to provide further assistance, please contact us through www.hktvmall.com/hktv/en/cs-help and we're more than happy to assist you further.🤗
Ivy Chui
15 September 2024
Horrible UI, difficult to navigate, way too much text. After adding what I was specifically looking for to the cart, I have no desire to look up other items. The shopping experience is so frustrating that it turns me off from shopping on this platform.
1 person found this review helpful
Did you find this helpful?
Shoalter Technology Limited
19 September 2024
We appreciate your feedback.🙏 We'll record your feedback to our database and review all the feedback from our customers regularly to enhance the app experience. Thank you for your support! 🤗
Cheung Man Kit (MK)
23 August 2024
too much marketing push notifications and likely not able to disable unless turn off notification permission. a lot of merchant report punishment is unreasonable, missing color tape charge $100 for "repacking" fee for just stick back the colored plastic tape. unreasonable charge of plastic bag fee, cannot found any plastic bags even from sender side
Did you find this helpful?
Shoalter Technology Limited
30 August 2024
We appreciate your feedback.🙏 We'll review all the feedback regularly to enhance the app experience. Meanwhile, in the daily operation of HKTVmall, we need to use plastic bags to ensure delivery accuracy. Should you need any assistance, please contact us through www.hktvmall.com/hktv/en/cs-help and provide more information for us to help with. 🤗

What's new

HKTVmall Shopping - Earn 10% E-Coins Rebate
1 E-Coins can be used as HK$1 when purchasing from the international personal shopping platform – Everuts. Let’s shop the world and save more on Everuts!