Cathay Pacific

Cathay Pacific Airways Ltd

Contains ads

About this app

ADD OR VERIFY YOUR MOBILE NUMBER NOW

Starting 13 January 2026, you'll be required to have a verified mobile number in your Cathay account. Add yours now to enjoy seamless access and enhanced security.

YOUR STATUS POINTS DETAILS PAGE, REDESIGNED
View your next milestone and discover more ways to reach your Status goals.

We’d love to hear from you. Share your feedback with us at [e-mail].

Download or update the Cathay Pacific app now.

Ratings and reviews

Every time I use Cathay's app and website, I'm completely shocked by how bad the experience is considering this is a major international airline. The app won't keep you signed in. The latency is high. There is no way to add your travel documents to your trip in the app. When I try to add on the website, it never saves. I book Cathay for their good reputation as an airline and then I always end up regretting it because everything about the experience is so dang frustrating. 0 stars

If there was a gold medal for the worst airline application in the world - this application would take it, and the second place will not even be close to it. I have never seen such a horrible user experience in my life. Lack of biometric login, lack of relevant info (like boarding passes on the trip page, or the route to the gate), overload with irrelevant "special offers" and "updates" for the countries that you don't go to. One star is too much for it.

For an airline that services internationally and has to deal with official documents from various countries, wouldn't you think that the programmers know to write an app that accepts this one special character "-", which is in people's names, not just for married women, Spanish middle names have it too. The current app allows check-in, yet it keeps indicating that the last name doesn't match the official document. Of course it doesn't because this stupid app doesn't allow special characters.

What’s new

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at [e-mail]