Cathay Pacific

Cathay Pacific Airways Ltd

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About this app

ADD OR VERIFY YOUR MOBILE NUMBER NOW

Starting 13 January 2026, you'll be required to have a verified mobile number in your Cathay account. Add yours now to enjoy seamless access and enhanced security.

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Ratings and reviews

Every time I use Cathay's app and website, I'm completely shocked by how bad the experience is considering this is a major international airline. The app won't keep you signed in. The latency is high. There is no way to add your travel documents to your trip in the app. When I try to add on the website, it never saves. I book Cathay for their good reputation as an airline and then I always end up regretting it because everything about the experience is so dang frustrating. 0 stars

this is the most garbage airline app I have ever used. incredibly slow - everything takes at least 10s to load, error messages are all generic and undescriptive, they force you to enter the same info multiple times for no reason. did they fire all their devs and use AI to make this app? absolute trash from a so-called "premium" airline that's too cheap to hire an engineer to make their customer experience a bit better.

For an airline that services internationally and has to deal with official documents from various countries, wouldn't you think that the programmers know to write an app that accepts this one special character "-", which is in people's names, not just for married women, Spanish middle names have it too. The current app allows check-in, yet it keeps indicating that the last name doesn't match the official document. Of course it doesn't because this stupid app doesn't allow special characters.

What’s new

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at [e-mail]