Cathay Pacific

Cathay Pacific Airways Ltd

Contains ads

About this app

We’ve redesigned the way you plan and manage your travel. From booking your next flight to tracking your member benefits, everything is now faster, smarter and easier to use.
 
FLIGHT BOOKING, SIMPLIFIED
Compare travel dates, discover the best deals and customise your journey to suit your travel style.
 
YOUR MEMBER DASHBOARD, REDESIGNED
Quickly access essential links, view your benefits and discover upcoming rewards.
 
We’d love to hear from you. Share your feedback with us at [e-mail].
 
Download or update the Cathay Pacific app now.

Ratings and reviews

Every time I use Cathay's app and website, I'm completely shocked by how bad the experience is considering this is a major international airline. The app won't keep you signed in. The latency is high. There is no way to add your travel documents to your trip in the app. When I try to add on the website, it never saves. I book Cathay for their good reputation as an airline and then I always end up regretting it because everything about the experience is so dang frustrating. 0 stars

Cathay's IT system is an embarrassment. The app and website don't work most of the time, blank screens are common. Cannot seem to understand visa requirements. Blocked my account because I tried to log in during one if their flights? Support took nearly a month to unblock and required multiple passport photos, and contacts even though I was in the middle of a trip with them. Who thought of blocking someone out of their account during a trip is acceptable? Never again. Generic review reply.

For an airline that services internationally and has to deal with official documents from various countries, wouldn't you think that the programmers know to write an app that accepts this one special character "-", which is in people's names, not just for married women, Spanish middle names have it too. The current app allows check-in, yet it keeps indicating that the last name doesn't match the official document. Of course it doesn't because this stupid app doesn't allow special characters.

What’s new

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at [e-mail]