Octopus

Octopus Cards Limited

Contains adsIn-app purchases

About this app

Take it easy with the Octopus App! Manage your everyday expenses – top up your Octopus cards, pay online, and reap additional rewards – all with your mobile!

Services include:



SPEND YOUR CONSUMPTION VOUCHER WITH OCTOPUS

Collect your voucher with just a few taps on your mobile, and review your eligible spending



TOP UP YOUR OCTOPUS, CHECK EXPENSES AND COLLECT SUBSIDIES

Go cashless and top up your own Octopus cards and even your family’s via Faster Payment System (FPS); check your card’s remaining value and spending records, and collect Public Transport Fare Subsidies



PAY ONLINE WITH OCTOPUS, FOR TRANSPORT, RETAIL AND MORE

Purchase MTR, KMB or Sun Ferry monthly pass without queuing; buy at popular online merchants such as supermarkets and fast food restaurants; even pay for Google Play Store purchases, Government and telecom bills



UNLOCK MORE OFFERS AND REWARDS

Join the Easy Earn Scheme, and you can pay with Octopus and earn eStamps and eCoupons at over 2,000 outlets in a single tap



SHOP AROUND THE WORLD WITH OUR TWO PREPAID CARDS WITH EASE AND CONTROL

Get our prepaid Mastercard and UnionPay QR instantly with just a few clicks. Octopus Mastercard can be used at all online merchants that accept Mastercard; you can also add it to Google Pay™ to tap your mobile to pay around the world. Octopus UnionPay QR lets you pay at over 30 million merchants on the Mainland and beyond. You can top up the prepaid cards via FPS to control how much you spend, set daily and per transaction limits, or even turn them off to prevent unauthorized transactions.

  

For more details, please visit www.octopus.com.hk/octopusapp

Licence Number: SVF0001

Ratings and reviews

It got slow after the latest updates. The previous versions read the card immediately at the moment the card was tapped on the phone. Now, it's necessary to open the app and 2 clicks to finally get to tap the card and check the balance. Besides, the app takes longer to fully open after these updates.

Had the worst experience with sign up and log in. I was never logged in, but the app says my account already exists. When I tried to reset the password, they sent an email to an email address that didn't belong to me and that I didn't know whose it is. I approached customer care, but they can't understand my question as they're not good at English. They gave me a number to call, but it's the other automated stuff of "Press 1 for ..." Now I always need cash or find someone else to topup my card.

BOC Pay app user: Main page 'top up' function doesn't work but wallet page 'add money' does. Please fix this. App is super slow and buggy for the past few weeks. Sometimes I can't even see the top icons on main page. I need to press more to see the icons.

What’s new

The new "iAM Smart" authentication feature enables a more convenient identity verification option. Seamlessly upgrade your wallet to instantly set up FPS eDDA and Automatic Add Value Service (via FPS). Plus, unlock different payment methods to travel around the world in just a few steps!