![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Doesn't work. Awful setup process. I try to register and it doesn't accept my new account but gives me no feedback as to what field needs correction. The only thing support does is push for paid subscriptions. Instead of helping new users get set up and working , they just keep telling you to purchase the cloud service. I'd like to know that this works before I pay for anything.
7 people found this review helpful
meShare Support
2 April 2019
Hi Barry!
We're sorry that you're experiencing difficulties with the setup process. Please feel free to give us a call at 866-686-5335. One of our technicians would be happy to assist you with the process.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
- Flag inappropriate
- Show review history
Overall the app is ok. The camera quality is great. My issue is that I often have major issues even getting access to the app. It won't open. Ask me to login. Takes forever, doesn't log in & then it says server timed out. This last for hours. It is very frustrating with the frequency it happens. UPDATE: The app doesn't play live without it freezing or the app crashing completely. It is extremely inconvenient & quite annoying. I have three cameras & they consistently say timed out.
9 people found this review helpful
meShare Support
5 September 2019
We apologize, but one of our internet service providers experienced a total service outage in the region where some of our servers are located. As a result, meShare apps, services, and sites were affected. This outage was resolved around 12-1AM CST. We apologize for the trouble. Please contact support if you have any more questions.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
This app is ok. Does what it say it does for the most part. Allowing you to view your cams remotely from your mobile devices. But quite often, when you try to go view your cams, it will just load forever and eventually give you a device offline msg even though your wifi strength is strong and connected. Not the best and most reliable app at times when you need it. Also, when I'm adding a new device, it's only giving me an option to scan the code which never works. Plus app no longer alerts.
37 people found this review helpful
meShare Support
2 April 2020
Dear customer,
We’re sorry that you’re experiencing difficulties with our application. We would be happy to help troubleshoot this issue along with you. Please contact us at 866-686-5335, and one of our technicians would be more than willing to provide assistance in any way possible.