Zmodo

Zmodo Support

In-app purchases

About this app

Welcome to the Zmodo family!
With this app, you have more control of all your award-winning Zmodo connected home products in one easy-to-use location.

Available features include:
- 24/7 live view from anywhere
- Optional intelligent cloud recording subscription
- Playback features for stored videos
- Rich notifications – Quickly see a thumbnail of the motion that was captured
- Custom camera groups (split-screen live view)
- Events page for organized playback
- 30 minute video clip download (subscription required)
- Simple and intuitive app design

Cloud Service Subscription Services
We offer two types of Cloud Service*
●Premium Cloud $4.99/month ($49.99/year)
●Platinum Cloud $9.99/month ($99.99/ year)
*Prices displayed are for one device, the package price depends on the quantity of devices.
24 hours before the subscription service expires, the system will automatically renew and deduct the corresponding fees according to the plan type.
If you need to unsubscribe, please do so at least 24 hours before renewal date in the "Account Settings".
From its inception in 2009, Zmodo has built a strong reputation for delivering high-quality video products and excellent customer service worldwide with nearly 8 million products sold. With manufacturing facilities in Shenzhen and Jiangsu, research and development facilities in Shenzhen, logistics and customer support in Champaign, IL, and an innovation lab in Silicon Valley, CA, Zmodo is one of the few smart home companies that own their hardware and user experience end-to-end. For more information, please visit www.zmodo.com.

Ratings and reviews

app no longer works consistently. I subscribed and used this app for years. I canceled after the annoying ads started this year. A couple months later, I resubscribed because the app seemed to work better and I missed the cloud access. Now it has become so slow to respond. Settings changes don't go through. It shows cameras offline in the app, but working on the website. It was a mistake to resubscribe. I won't do it again.

Terrible! They added ads! Takes forever to open now! Hate it now honestly. When you have children at home and need to open the app in an emergency, Good luck! You'll have to wait up to a few min for all the ads to stop. AND yes you're paying for this! They don't care if you're a paid subscriber. Time to look for other cameras. UPDATE : ADS HAVE GOTTEN WORSE. NOT PAYING THE SUBSCRIPTION ANYMORE.

The ads are ridiculous... I pay for cloud service and still gets ads? and the fact that the ads are videos before even getting into the app is horrendous. If they were just banner ads, fine. But now it takes 30+ seconds to even be able to view my cameras, so by the time I get in, I could have missed what I was trying to look at. Honestly looking into getting different cameras solely because of the addition of ads to the app.

What’s new

Improved LD/HD live view.
Added LD/HD switching to single-channel NVR live view.