Jr Hill
I gave one star only because I can't put zero stars. I've had problems with this after about 2-3 months. First, the app. Stopped working for over 2 weeks, so there was no internet access during that time. It goes from 4 screens to one screen and then goes thru the 4 screens individually several times a day. It is almost impossible to get technical support. Since it's made in China tech. Support will only contact you from 8pm. To 6am if they call you back at all. Not worth it at all...
33 people found this review helpful
Steve Murphy
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Fails to activate alarms sporadically, pest screens to get you to buy cloud service, now cannot even save any settings. Not reliable. Difficult to program. Latest issue: cannot save camera settings. Save button inoperative. Is there a zero star rating? As of 4/23, for 3 months now, the unit has lost my username and is totally defunct, a waste of time, effort, and money. Contacting company yields no response.
51 people found this review helpful
JFTECH CO., LTD.
14 June 2022
After receiving your feedback and evaluation, further after-sales investigation and processing efficiency is recommended, please describe the problem in detail, and send the technical specialist to nbuhws@gmail.com to solve it for you as soon as possible.
Givo M
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It clearly says that you can access the cloud stored media even when device is offline, not true. When signing up for cloud, you pay per channel, so if you have 6 cameras, you will have to sign up for 6 subscriptions. Alerts are another big issue I have with this system, from default thumbnail, that tells you absolutely nothing about the current situation, to how you only get a general warning and that's all. Also, if click on thumbnail, you will be kicked out and have to open the app again.
111 people found this review helpful