The recently added eye protection reminder that stops video feed every 30 minutes with a prompt saying "watch for a long time, take a break" defeats the purpose of having a full time security camera. There is no way to disable this "feature". If there is no fix to this shortly I will likely purchase new cameras from a competitor with better monitoring software.
85 people found this review helpful
July 11, 2022
After receiving your feedback, the eye protection mode will be turned on in 30 minutes and you will be prompted to take a break. You can click Continue. During this period, the setting functions can run normally. The next version will be optimized. After 30 minutes, any click operation on the current preview page will be displayed. re-time
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Wrks somewhat (except when you really need it to) . Not able to delete videos on the (overpriced) cloud service. I can't access the camera from my PC (unless a different 3rd party app) so the app is all one would have (without scouring the . App is sluggish and unresponsive at times (often) kinda intuitive and has options to add multiple cameras, however, not any camera (who knows what other camera? I tried several). Steer clear of this camera. It sux! Zero documentation. Don't waste your time.
42 people found this review helpful
August 4, 2022
After receiving your feedback and evaluation, further after-sale investigation and processing efficiency is recommended, please describe the problem in detail, and send the technical specialist to email@example.com to solve it for you as soon as possible.
This has been a great app, with very little issue, up until it updated a couple of weeks ago. Now, instead of being able to have 24/7 footage from our security camera, we now get a pop up every 30 minutes, telling us "watch for a long time, take a break". We have NEVER had this issue in the last 3 years of using it, so why is it happening now?? It's rediculous, to say the least, and outright unsafe for those needing 24/7 footage. Id give good rate, but can't find the fix!! :(
60 people found this review helpful
After receiving your feedback and evaluation, you can click Continue. During this period, the device setting function can be operated normally. You can feedback the problem to firstname.lastname@example.org, and we will help you solve the problem as soon as possible; I wish you Happy life