Support for Xperia from Sony

Sony Corporation

About this app

The Support application from Sony provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities.

* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor.

* You can get quick information about your device: software version, memory capacity, application issues and more.

* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.

This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.

Ratings and reviews

I really hate the optimization feature in this app as it just deleted over 0.6GB from my phone with no change log or record of what was deleted. My usual junk cleaner app(s), (Norton or AVG) lists out what type of junk and I am able to select what gets kept and what gets deleted. I do like the troubleshooting and test features part of the application.

First I send my problem about USB Connect and my PC cannot allow for file transfer but nothing response from anyone or any email from sony. and my problem dose not resolve in present. I need to see tracking case or ticket for resolved or not or txt response anything in this app and just one login for send my self info to support app.

My phone started heating crazy. Doesn't charging while lit is on. Turning off and than i can charge. Trying to contact support - can't find any contacts in my region.

What's new

We are constantly working to make your support experience even better. This update contains bug fixes and some minor changes to bring more stability to our app.

Happy to assist you,
Support app team