SmarTrip

Name: SmarTrip
Availability: InStock
Rating: 2.069999933242798 (1060 reviews)
Author: Washington Metropolitan Area Transit Authority

Washington Metropolitan Area Transit Authority

2.1

1.06K reviews

100K+

Downloads

Everyone

About this app

This app is an OPTIONAL tool that allows you to manage your SmarTrip® card and account. This app can NOT be used to pay your transit or parking fares. You do NOT need to setup a SmarTrip account to use SmarTrip in Google Wallet.

Add SmarTrip to Google Wallet:

- Open Google Wallet, tap “+ Add to Wallet”, choose “Transit Pass”, then “SmarTrip”

- In less than a minute you’ll have a new SmarTrip card in your Google Wallet and be ready to tap to pay for rides or parking anywhere SmarTrip is accepted.

If you need to do account management, then:

- Install this optional SmarTrip app to register your card for account balance protection, check SmartBenefits, setup Auto-Reload, or buy money-saving unlimited transit passes.

Chat with us at WMATA.COM/CHAT or call 888-SMARTRIP (888-762-7874)

Updated on

9 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.1

1.06K reviews

Matt McCool

4 November 2024

From a tourist perspective: What is the actual purpose of this app? I had 2 days in DC and have not figured out the benefit of using this. I don't think it's intended for visitors. The setup asks for a trove of personal information, then when you try to buy a card it directs you to Google wallet. Well, Google wallet just lets you buy a card in their app without having to mess with this app. What's the point? Also, the metro charges a $2 fee to add funds through Google wallet, which is baloney

Washington Metropolitan Area Transit Authority

5 November 2024

The app's purpose is to allow you to view the balance on your cards, add value, and plan trips. The $2 is the one-time non-refundable fee for the cost of the virtual card. Additionally, creating an account allows you to protect your balance if you need to transfer to a new card. If you have more questions, chat with us at wmata.com/chat -KB

Arfan Maulana

22 July 2024

A serviceable app with strange inconsistencies. The setup does take an unusual amount of time (and information), and I'm pretty sure there is a mismatch between the create-account password and the actual password requirmenys (i.e. USE TWO NUMBERS IN THE PW OR YOU'LL HAVE TO RESET IT). Once you're past that it is straightforward though, more or less. I wish there wasn't a card setup fee - makes the digital app kinda pointless when you need to "buy a card" anyway.

3 people found this review helpful

Matt Robinson

15 July 2024

While not fully intuitive (and having to go through the terms and conditions a few times was annoying) I was able to configure my existing metro card and transfer it to my Google wallet in less than 10 minutes from start to finish. As that will be my primary way to access it moving forward, that's all I needed this app to do.

1 person found this review helpful

Washington Metropolitan Area Transit Authority

16 July 2024

Thanks for the feedback, Matt! If you have any questions or ever need assistance with anything, please feel free to reach out to our SmarTrip team at 1-888-762-7874. -CC