florentin faur
I've put some money in the app wallet while visiting Italy 3 weeks ago, but there is no option for refunding the unused money. I somehow managed to surpass the robot interface and write to someone (Alessio), explained him my issue, but he never got back to me. Instead he switched me back to the unhelpful robotic nonsense. So, what can I say.., dissapointing app.
Nico Uys
- Flag inappropriate
- Show review history
No english so very frustrating. Don't have maps to guide so don't know when the app slows you down. Very expensive for South African but essential Great service though. Even your technician could not help. Even your help service sucks . Get english Universal language as well. Thanks very much
1 person found this review helpful
Algirdas Siudika
- Flag inappropriate
- Show review history
App automatically tops up your wallet and then you can use this amount for payment, etc. You can't withdraw remaining balance. So if you use this for example during holidays and only have one trip with the scooter, the remaining balance will stay in the wallet.
4 people found this review helpful