
Vanessa Chancellor
I was unable to add the device to the app. Support gave me the run around to fix it until I got sick of the slow communication and constant "try this". Nothing they recommended worked. They supplied a usps label to return it. The tracking number shows that it made it to the destination, but they claim it has not arrived and will not send a new one or a refund. They were really pushing getting a replacement everytime I brought up a refund.
1 person found this review helpful

Wyatt Pederson
Not only is it nearly impossible to pay for the plans (keeps booting me to a separate website then refreshes when I get back to app after paying causing the payment to fail)... you need to pay for 3 different plans to even use it. 1 just to view the camera and live feed, 1 to record, and 1 to store the recording. The cameras themselves are great but the app is a complete scam. Do yourself a favor and return the cameras for your money back.
6 people found this review helpful

Charles Bailey
Works well, with one super shady feature. if you want to add or renew service, and you don't trust China or a company you never heard of with your credit card info, you have the ability to pay with PayPal. problem is, you can ONLY log in to PayPal through their app, which means they can easily grab your PayPal name and password. NO THANKS!
15 people found this review helpful