AHS: American Home Shield

4.7
5.39K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Protection for homes. Happiness for homeowners.

American Home Shield® invented the home warranty industry over 50 years ago. Since then, we’ve built a national network of trusted, independent Pros who help millions of homeowners keep smiling (even when breakdowns occur). AHS protects important parts of the home systems and appliances you rely on, connects you with qualified Pros, and pays for covered repairs.

New feature alert! Video chat is here. AHS members with select plans can now video chat with live repair Experts for home fixes over-the-phone – for free.

With a variety of plans to fit every home and budget, American Home Shield makes it easy to keep your home running smoothly.

The AHS® app adds an extra level of convenience to your home warranty experience.

Key Features:
• Access your account and plan info
• Video chat on the spot for free with select plans
• Make and track service requests
• Take advantage of special offers
• Manage your payment info
• And more
Updated on
Aug 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
5.34K reviews
Ali Azhar
July 3, 2025
This is the worst home warranty I ever had. There is no option to enter directly review for their services on the website. Zero customer service! They just hired cheap contractors to do a poor job. More like a hit and trial. There is no limit .on the tries as they come change one part or the other. They dont care if in It takes months and months to resolve a problem. They just give you pre-programmed answers. We are sorry for the inconvenience. We are working to fix the problem. Good luck!!
12 people found this review helpful
Did you find this helpful?
frontdoor
July 15, 2025
Hello Ali, we're truly sorry to hear about your experience. Our goal is to provide reliable service and a seamless smooth, hassle-free experience. We'd appreciate the opportunity to review your situation more closely. Please email us at social@ahs.com so we can assist you further—we look forward to speaking with you!
Maureen
September 3, 2025
I had a different home Warranty for many years. This is my 1st request thru AHS & this process was so easy to complete. The service schedule was very quick, just 5 days out. I am definitely impressed. Since a video chat was done and the tech walked me thru a few things, he made notes to pass on to the repair guy. That's impressive.
Did you find this helpful?
frontdoor
September 5, 2025
Hi Maureen, we're thrilled to hear your first experience with AHS went smoothly, and the video chat enhanced your experience. We're proud to have earned your trust and look forward to supporting you for many years to come!
Shaun Dibene
August 28, 2025
I've had really great success with this company, they came out and fixed a smoking light fixture, a broken outdoor faucet, we had them come fix our dryer and we even had successful service with our furnace! the amazing thing is a new furnace can cost anywhere from 5k to 9k, and for my deductible which is $100, if they can't fix it, they replace it! so they fixed it and like i said, we've had great success and the peace of mind is something ill never go without. thanks guys and God bless!
1 person found this review helpful
Did you find this helpful?
frontdoor
August 29, 2025
Hello Shaun, it's reviews like yours that inspire us to do what we do! We're happy to hear we've brought you peace of mind. It's our privilege to support your home repair needs, and we look forward to continuing to serve you.

What’s new

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

App support

Phone number
+18008581922
About the developer
Frontdoor, Inc.
lucas.schieffer@frontdoor.com
3400 Players Club Pkwy Ste 300 Memphis, TN 38125-1731 United States
+1 303-880-4355

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