Associated Bank Digital

Associated Bank

About this app

Associated Bank Digital is the convenient and secure way to manage your money 24/7/365. Quickly review transactions, deposit and transfer funds, pay bills*, manage debit cards, find surcharge-free ATM and branch locations near you, and much more. Plus, stay informed with alerts, Actionable Insights and Credit Monitor.
 
To use Credit Monitor, eligible customers must sign in to digital banking, activate the feature, and accept the terms and conditions. Information provided through Credit Monitor is obtained by Experian. For more information, visit AssociatedBank.com/Personal/Digital-Banking/Credit-Monitor.
 
*Our standard bill payment service, found within digital banking, is free, up to your available balance. Accelerated delivery services within the bill payment service have additional service charges. Please refer to the Terms and Conditions of the Bill Payment Service, the Consumer Deposit Account Fee Schedule, or the applicable Checking Product Disclosure for details.
 
U.S checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes and do not incur transaction
fees. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Associated Bank does not charge a fee to download our digital applications; however, transactional fees may apply. Carrier message and data rates may apply; check your carrier’s plan for details. Visit AssociatedBank.com/Disclosures for Terms and Conditions for your service.

Ratings and reviews

App used to be better. Basic things like filtering the list of transactions do not function. I select to filter only checks, or transactions between a dollar amount, and nothing happens. The app ignores this and displays all transactions regardless. There is no obvious way to report bugs or get help. The actual 'help' menu does not help. Other more advanced things like check deposit does work - thank goodness for that!

Every single day, multiple times a day, when i go into my bank app it pops up error messages and tells me to contact customer support. After either closing the app and reopening the app probably about 6 or 7 times, it finally works. Otherwise if i uninstall it and reinstall it, it works right away. But only for a day or so. It NEVER used to be like this before. And it really sucks because i use this app more than any of the other apps on my phone.

Using the app is not a reliable means for banking There have been multiple times I could not access my account, pay a biller, or transfer money between my accounts because of system issues. There are often long delays for a bill to be paid, because of built-in delays for sending the payment, weekends, and holidays. This results in my always having to have a backup plan which greatly reduces the benefit the app could provide.

What’s new

We're always making updates to improve Associated Bank Digital! This release includes:
- Enhancements to alerts and bill pay
- Support for international phone numbers, making it easier to manage multi-factor authentication (MFA) directly in your profile
- Retirement of our chatbot, Adie, as we continue to evolve how we support you
- Expanded username options including commas (,) and underscores (_)
For the latest & greatest experience, make sure to keep auto-updates turned on.