AHS: American Home Shield

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About this app

Protection for homes. Happiness for homeowners.

American Home Shield® invented the home warranty industry over 50 years ago. Since then, we’ve built a national network of trusted, independent Pros who help millions of homeowners keep smiling (even when breakdowns occur). AHS protects important parts of the home systems and appliances you rely on, connects you with qualified Pros, and pays for covered repairs.

New feature alert! Video chat is here. AHS members with select plans can now video chat with live repair Experts for home fixes over-the-phone – for free.

With a variety of plans to fit every home and budget, American Home Shield makes it easy to keep your home running smoothly.

The AHS® app adds an extra level of convenience to your home warranty experience.

Key Features:
• Access your account and plan info
• Video chat on the spot for free with select plans
• Make and track service requests
• Take advantage of special offers
• Manage your payment info
• And more

Ratings and reviews

This is the worst home warranty I ever had. There is no option to enter directly review for their services on the website. Zero customer service! They just hired cheap contractors to do a poor job. More like a hit and trial. There is no limit .on the tries as they come change one part or the other. They dont care if in It takes months and months to resolve a problem. They just give you pre-programmed answers. We are sorry for the inconvenience. We are working to fix the problem. Good luck!!

I was a realtor years ago, so when it was time for me to move, I chose the best home warranty plan available - AHS. The sellers refused to include it in my purchase, but I went ahead and got the plan for myself anyway, and so glad I did. You never know what can go wrong, especially in the first year of a new-to-you home. AHS is quick to reply, reliable and partners with great trades people.

Its probably fine if youre in an area they actually have techs in. garbage if you live anywhere outside a city. It's a huge hassle to get anything done, if you can at all. The last few service requests I made: No call from AHS within 24, 48, or two weeks...I had to call them to find out if anything was being done. After constant back and forth they MAY allow you to find a contractor, but you have to pay for it, and they MAY reimburse you after a lengthy process. Quick to take your $ though

What’s new

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.