wh1skey7even
I have been using their service for over 5 years now. Everything works well to do with looking through the cameras... zooming, night vision, etc., except for the email notification... the most important feature! It stopped a couple of years ago, and I now use a different system. I tried every trouble shooting idea... nothing. It never alerted me again. I reset and used a different email... nothing. I was very happy with it up until then. Now it's a critter watcher.
4 people found this review helpful
Zhuhai Dayu Electronic Commerce Co., Ltd.
December 18, 2023
Dear customer, thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
Steve Hutchings
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Have been using this app for several years with zero issues. I had to do a factory reset on my phone the other day and now the app will not run in portrait view, AT ALL. I have uninstalled and reinstalled, cleared storage and cache and turned off rotation of the phone screen altogether, and it still runs only in landscape view. It will show me the splash screen in portrait, and then once it loads the app it's in landscape, even during initial setup and login. UPDATE: works after fix. Thank you.
12 people found this review helpful
Zhuhai Dayu Electronic Commerce Co., Ltd.
September 14, 2023
Dear customer, thank you for choosing ANNKE product. Please turn off tablet mode in the APP settings. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
Paul Sullivan
Had this camera setup for about 2 years now and everything on the recording and visual end is great. Setting up the unit was a pain took me several hours to complete. Connecting via the app was a pain as well. Once in a while the app has issues loading, can be irritating. The app needs a forward and back for ease of playback. Minor fixes would make this a 5 star product
21 people found this review helpful
Zhuhai Dayu Electronic Commerce Co., Ltd.
January 28, 2023
Dear customer, thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE