
Jillian Sharp
It's a very basic app. The developers need to tweak it and have more options. Example: if you do not want ice in your drink you cannot tell them on the app. There is no option to pick for no ice, light ice, or extra ice. It does its job, per se, but it could be better If I walk into a restaurant I can have it made EXACTLY how I want my sandwich fixed. But the app only lets you customize with their preset choices. I should be able to pick what I want, even if it doesn't make sense to them
25 people found this review helpful

Jesse Banks
Doesn't work. On the screen confirming my order it won't let me proceed because it says I haven't filled in the necessary customer details to proceed to payment, even though I've given them everything through my profile. Even editing the information through the link at the confirmation page doesn't work, as it seems to not apply the details and erases them after I click "apply". I actually think I had this very same problem a couple of years ago, having this app installed on a different phone
103 people found this review helpful

Tim Reiter
Unfortunately, numerous problems continue with the app. Deals & rewards cannot be applied (at least I have had no luck with it). I've written to Arby's several times over several years about these problems, but there has been no reply, nor any improvement in the app. The majority of the time, I just order from another restaurant. It's hard to tell how much business Arby's misses out on due to the problems with their app.
67 people found this review helpful