You seriously need to get coupon functionality on your app or risk falling behind. We have Burger King, McDonald's, and other restaurants in our area and we've bypassed going to Wendy's for the sheer fact that they offer some type of discount or rewards program and you do not. Also, I've first installed your app over a year ago while living in Chicago and my local did not offer mobile ordering. I live in Cincinnati now, and my local Wendy's STILL does not offer mobile ordering. Where is that improvement? My point is, you lose business from tech savvy looking for a bargain when your competitors are in the immediate area that have more efficient apps. Take a look at McDonald's app. Free fries Friday and buy one get ones deals are a huge draw. I love your chicken sandwiches way more than McDonald's (I don't touch theirs with a 10 foot pole), but I can't justify to my bargain shopper boyfriend why we should go to Wendy's just so I can get a chicken sandwich while there's better deals elsewhere.
No coupons that's why your losing money I eat at McDonald's burger king taco bell KFC and many others every day 2 to 3 times a day and the ones with coupons get all my business I love Wendy's but only eat it once in a blue moon I need all the savings I can get and you don't wanna lose money lol your losing more cuz people like me don't eat there get some coupons and I'll eat there everyday
Your app is Frustrating and pointless all I was able to do is go in circles get your stuff together and fix your software
I can't order online in the Dallas area? Preposterous! lol.
Why don't you all have your coupons on the app????????What is the app for then? Deleted app
No deals, bad interface.
As always, we continue to update our app based on your feedback. We’ve completed the new ordering experience, so things should be much easier to navigate. Our team also squashed a few bugs and made general improvements.
Need help? Call or text us at (877) 949-3622.
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