
Caleigh Knight
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It's a great app with great digital exclusives making using the app great. However, the moment you get an item a lot, they start raising the prices on you. Plus, the rewards suck. You can get a chicken sandwich combo, which is great, but they do not let you change it to the spicy version. Plus, the app never actually tracks when your order is ready. If you put in a mobile order and the app says ready it's NOT! I'm not saying that mad I'm saying that as a warning. just go through the drive thru.
212 people found this review helpful

Steven Ippoliti Jr
The app is not great. Too limited to use. There should be an option to customize an order of chicken, namely which pieces you want, such as only breasts or no wings, whatever. It could be done to up charge for the selections if needed. Because there are no options, the app is useless. You always have to go in to order. Plus, the KFC store I go to never seems to have enough pieces, which is poor customer service. But, if allowed in the app, they could prepare more before the customer arrives.
14 people found this review helpful

Woody
If you enjoy an app that hardly works, this is the app for you. The first few times I used it, it was great. Last dozen times I've tried and it will not accept ANY form of payment. No google pay, no credit cards. I even tried ordering from the web and same error. If you cannot figure out how to accept payments, maybe you should add a Pay At Store option. Or just go out of business because you obviously don't want mine. Oh...and bring back the Extra Crispy Strips, the new ones are garbage.
388 people found this review helpful