Woolworths

Woolworths SA

About this app

Get the Woolworths app and enjoy quality and difference whenever, wherever you need it.

It’s everything you’ve come to expect from South Africa’s best-loved retailer, and there’s so much more to come.

Shop on the go
Browse, search and shop fashion, beauty, homeware and food wherever you are, and choose the delivery option that works for you:
• Standard delivery: Choose your date and time and we’ll deliver to your door.
• Click and Collect: Shop Woolies food and collect it from a Woolies store when and where it’s convenient for you.
• Dash Delivery: Shop Woolies food and get your order delivered fast, fresh and same day!

Stay a step ahead
Turn on push notifications to be the first to know about exclusive offers and promotions, and keep connected with messages in your app inbox.

Stay inspired
Get the latest style trends and mouth-watering recipes as soon as you open the app.

Ratings and reviews
Find out what customers are saying about their recent purchases and share your thoughts with our Woolies community!

Virtual try on
Try on before you buy and get the latest, and best, look with our virtual try on service. Available on selected beauty products using your device’s camera and remember to smile for that selfie!

Scan a product
Get instant product info when you scan a product in a store or at home. Add to your basket for quick and easy shopping.

Find in store
Need something special right now? Our app can tell you what we have in stock at all your nearest stores, so you can plan your shopping journey better than ever and be sure to get what you need!

Shopping list
Add any products to your in-app shopping list while you’re browsing. It’s easy to use and so convenient when you’re on the go.

Find your store
Use our store locator to find your nearest store, its contact details and opening hours. iOS users, open directions to your chosen store in Apple Maps.

Check your account
Woolies card holders, check your account balance, available funds, next payment date, and your last 20 transactions! You can also view your statement and make your payment wherever you are.

Shop with your virtual store card
Whether you’ve left your store card at home or you’re waiting for your new card to be delivered, you can use your Woolies Virtual Store Card in our app.

Be secure
Can’t find your Woolies store card temporarily? Freeze it in our app so no one can use it. Definitely lost your card or it’s been stolen? Block it and arrange a replacement in our app.

Get funds
You can conveniently apply for a store card, credit card, personal loan, or a credit limit increase directly on our Woolies app.
With our personal loan, you can access funds up to R150,000 with repayment terms from 12 to 60 months. Monthly repayments are required, and as you repay, you can reuse your available funds. Interest rates are variable.
 
Here’s an example to give you an idea of what repayments could look like for illustrative purposes only (figures are approximate and subject to interest rate changes).
Based on a loan of R75,000 at a variable interest rate of 21%(linked to repo rate), a monthly service fee of R69 and initiation fee of R1,207.50.
 
Over 12 months – R6,983.53 (Total cost: R84,630.40)
Over 24 months – R3,853.92 (Total cost: R94,150.17)
Over 36 months - R2,825.63 (Total cost: R104,206.68)
Over 48 months - R2,322.43 (Total cost: R114,788.50)
Over 60 months - R2,029.00 (Total cost: R125,880.12)
 
The total cost of loan per repayment term is subject to not reusing funds and excluding balance protection.

Get rewarded
Get personalised WRewards virtual card and vouchers in the app. Cashiers will scan the digital WRewards card and vouchers on your phone at checkout. You can also check your tier status, WRewards savings, and your next tier goal.

Easy log in
Use the same sign in details for our website and app.

Get in touch
You’ll find our contact details, email address and FAQs in the app. You can chat to our Financial Services team direct from the app.

Ratings and reviews

There are 2 major problems with this app. 1: it's incredibly slow. Navigating the app and interacting with it is very slow. 2: I am fortunate enough to have been able to register for the app successfully, but three other people that I know are unable to. They have brought the issue up with Woolworths's technical support with no resolution. The new rewards system is linked to the app. This means they cannot benefit from the MyDifference rewards at all. Please tell me this will be fixed.

The app is very frustrating to use. It's slow, and basic navigation like browsing or managing the cart is a chore (uninstalling and reinstalling does not fix anything). The substitution feature is broken, not all products that are available to purchase show up in the substitution search results. This makes grocery shopping unnecessarily difficult and time-consuming. I expected a better app from a place like Woolies.

The app works fine as is. The issue comes in at delivery time. It takes almost a week to deliver to my suburb. I got a call on the day of delivery for both my orders that the items I wanted were out of stock. They were in stock when I placed the orders. So basically, I can't rely on actually receiving what I ordered as there is no way telling what in stock when they deliver. This was really frustrating and a waste of everyone's time.

What’s new

Bug fixes and performance improvements