
Erick Tejada
I use to love this app, but ever since the upgrade the camera motion controls ↕️ do not appear. Whats up with that!? They work on the baby monitor. But sometimes I'm outside and want to check in on the kids playing and only have my phone Or when we are out the house. Also keep getting Connection Error on 1 camera out of three. All on the same home network. Would like to put in a request, kindly add back camera motion controls into the app. Thank you.
2 people found this review helpful
Hubble Connected
October 24, 2020
Hello Erick, reinstalling the app makes no difference? The ‘Connection error’ indicates that a specific streaming method failed. Rebooting the camera or refreshing the camera list in the app helps to get the camera online again. If that doesn’t help, email me at david@hubbleconnected.com. Include this review for reference please!

A Google user
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It's so slow and GLITCHY. Half the time it disconnects from the camera just out of the blue. It's very slow to load the camera feed. There's a delay in notifications as well. All of a sudden, my phone will get 10 notifications in a row from the past 10 minutes. It's extremely annoying. As much as I paid for the camera, this app should be flawless. Next time I'll buy a Nest camera.
2 people found this review helpful
Hubble Connected
September 17, 2018
Hi Julie,
Please let me help and have a closer look at this. My email is oliver@hubbleconnected.com and please add this review as a reference to I can consider the details listed here. Thank you!
Oliver & the Hubble Connected Team

A Google user
Worthless. I consider myself somewhat tech savvy but this thing is impossible. The directions are wrong. Directions say plug in wait for beep. It never beeped. Then It says hold pair button for 3seconds or more until you hear ready for pairing. Well that never happened. When I finally ignored the directions, I managed to get the thing paired but never actually got it fully setup. What else could I expect from made in China?
2 people found this review helpful
Hubble Connected
August 14, 2019
Hello Adam,
I'd like to take a closer look at the issues you've been experiencing. Please send me an email at david@hubbleconnected.com and mention the email address associated with your Hubble account. Also please add this review as a reference. Thanks! David & the Hubble Connected Team