Brightside Health

Brightside Health Inc

About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Share how you’re feeling and get 1:1 support from your provider.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

Getting better starts now, with Brightside by your side.

Ratings and reviews

My provider is quick to ensure I'm getting my prescriptions on time. My issue is with the billing issues. I have a $30 copay, which gets deducted from my bank immediately after my appointment. Even though my invoices are paid in full, they keep duplicating the invoices and marking them unpaid. I've reached out to their customer service only to be told someone would reach out to me. Still waiting...

I strongly dislike the process in which they give notifications. They send you an immediate text when you miss an appointment but don't send any reminders. You have to log into the portal to see any personal messages sent to you by the provider. I was charged for a missed session, I was currently in an never recieved an update about getting a refund but you can bet they took the "missed" appointment payment. be aware even if your insurance says fully covered you'll still recieve a bill

The app is good and the therapists and providers aren't bad, but they're a little scammy in how they conduct business. For two months, I was getting meds and therapy through here, getting told "no invoice, no payment due" now, after two months, I get a bill for almost $500, where they billed a months worth of services all at once. Very bait and switch.

What’s new

Includes bug fixes and improves performance