
Joe C
- Flag inappropriate
- Show review history
the "Rewards" app is fake misleading. we've gone to Chili's at LEAST 2x a month for 2 years, used the app at EVERY visit but have not RECEIVED ANY REWARDS or build up from any visits. it's basically a "free chips" coupon app.... especially now that most visits I get receipts for the purchases, they just bank online so there's no receipt # this You NEVER get points credited to your account.
3 people found this review helpful

John DeLorenzo
If you want Big Mouth Burgers without cheese, don't bother with the app. You can't remove it, and when I contacted the Guest Engagement Team, they said to go into the location and order it, which makes the app usless. They dont seem to want to add the option to remove it. You can remove everything else except the cheese. On other burgers, you can remove it.
2 people found this review helpful

Darcy Williamson
- Flag inappropriate
- Show review history
I let it use my location for delivery, double-checked it had my address correct, and placed my delivery order. When the Order Tracking was sent, it had changed my street name to my city name and an incorrect zip code. So, the food was delivered to some address clear across town, as confirmed by the guy who called me after he received my food asking if I wanted to come and get it! Needless to say, we did get our food and will not be ordering from the app ever again. Absolutely useless.
2 people found this review helpful