CarMax: Used Cars for Sale

CarMax Enterprise Services, LLC

About this app

Welcome to the CarMax app. Designed to make your next car journey more convenient, whether you’re buying with us, scheduling a test drive or paying off your loan. Download and get started today!

CARMAX APP FEATURES:

Find the right car for you:
• Save time searching with a nationwide inventory of 40,000+ used cars, SUVs, and trucks.
• See car details and interior and exterior photos.
• Ship vehicles to your closest store and schedule a test drive at your convenience.


Customize your search:
• Favorite cars and save searches.
• Get alerts for changes to your saved cars and favorites.

On My Way:
· Alert us when you are leaving for your appointment, and our associates will be ready for your arrival.

Shop around from one place:
· Shop cars in our nationwide inventory
· Get free vehicle history reports
· Get pre-qualified
· Make financing payments

At CarMax, we’ve got your back. That’s why we offer:
1. Discounts directly from the app for customers who buy with us.
2. Upfront prices, clearly marked on every car.

Download the CarMax app now and find your next used car, whether you’re on the lot or on the go.

Ratings and reviews

Honestly, what the heck were they thinking when they decided to "update" the app??? I literally had no complaints or problems before!! I was able to make all payments and find anything I needed, super quick and easy. But with this new app update, they make you jump through 30 hoops just to make a car payment! Very frustrating, and makes me almost want to never buy here again! :/

Awful, just absolutely awful. Even when the app recognizes it's you and are signed in, if you want to access the account to pay your bill it will force you out of the app and onto the site, defeating the purpose of using the app. From here it will require verification and text/call with a code you need to enter. This can sometimes take a while and on top of that, 90% of the time when you enter the code it will freeze up and do nothing while not allowing you access to your own account and pay.

I really like the overall app, but since the last update the photo gallery on the vehicles is gone. I hate that!! I'm not going to request a transfer or buy a car without first seeing as many photos as possible on it, inside and outside!!! So I would've given a 5 star rating, but now it's a 3 star rating!! I'm changing my rating to 1 * and deleting the app. We can no longer look at photos of the inside and outside of the vehicles and decide if we like them enough to request a transfer or not or make an appointment to go view them or test drive them, unless we request a transfer prior to making our minds up on the vehicle first. This is stupid, ridiculous, and I feel it's unprofessional on your part. I was going to purchase a car through you guys but if I can't decide what I like before requesting a car transfer, because I can't see the vehicle prior to doing so, then this is worthless.

What’s new

Thanks for downloading the CarMax app! We are working hard to constantly deliver value and make your life more convenient. In this version, we have unlocked the ability for you to receive alerts when a car becomes available after it has been reserved by someone else. We have also enhanced our car selling experience by allowing you to view and manage an upcoming appraisal appointment at one of our stores.