Princess Cruises

Global Experience Innovators

About this app

The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard.

Before you arrive, use this app to:

- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa


Once onboard, connect to our ship's MedallionNet wifi so you can:

- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete the required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
- Track onboard spending and package redemption statuses in real-time and much more!

We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.

Ratings and reviews

Where to start...non-intuitive set up is clunky, painfully slow to load, logs you off multiple times of day for no reason. The dining reservation system requires you to check each restaurant individually rather than universal searches and makes you re-enter your party each time. Then it gives constant error messages and won't allow booking, even when there is availability. Push notifications are blocked, so even though there's a chat feature, it's useless you are constantly checking the app.

This app while "new and improved" is still absolute trash. It constantly crashes. Everytime i try and open it is is so slow, and barely loads. When it does, it cant find my voyages. I try to make dinner reservations, and add all the people, there are like 2 times available, and then i say book and it throws an error. If you try to do anything through the webpage they push you to the app. App this app that. Well fix it and maybe people would use it more.

I downloaded the app and it would not recognize my booking # saying "Error: server issue". Now it says that the booking has been added, but the screen to add the cruise says there are no journeys added yet. Clearly there are more bugs to work out. Not confident about the new app. My husband and I have been on one cruise before with Princess and the app was pretty good (not perfect), but way better than this. At least the app worked before.

What's new

This update includes minor bug fixes and feature enhancements to improve your experience. We are constantly monitoring your feedback and releasing updates. To ensure you have the latest features and improvements, please turn on automatic app updates in your settings.