Centivo

Centivo Health

About this app

With the Centivo app, you can easily access and manage your health benefits and find the care you need. When you log into the app for the first time, we’ll verify your membership and help you setup your account. Then you’ll be ready to get the most out of your benefits.

With the Centivo app, you can:
- Choose your Primary Care Team
- Find in-network specialists and providers
- Access your insurance card
- View your claims
- Review your coverage
- Message Centivo Support to get answers to your questions

Ratings and reviews

Downloaded this to activate my new insurance today. App constantly crashes or loses its session forcing you to log in with multi factor authentication every time. I think it's actually slower than making a phone call and dealing with a human being. I will find out in a few seconds. Right after I delete this app.

Horrible app. No ability to use any biometric login. Back button closes app and then requires a login again even though you exited for only a second or two. Always requires 2 factor authentication even if you've logged in less than a second earlier.

No Biometric for login means just to open the app I need to do MFA every time. Does not allow the use of the back button within the app, which also means you exit without warning, and then, of course, you need to log in to MFA AGAIN. This is what you get when the company cares more about money than user experience, and since there is no alternative on a phone for this, why should Centivo care how it works. Update: It still doesn't work, worse yet. In an email, they said they don't even offer it.

What's new

Updates to make the member portal more accessible and inclusive