Chick-fil-A®

Chick-fil-A, Inc.

About this app

FEATURES
Welcome to the Chick-fil-A^® App. Find a restaurant near you and order ahead.
Chick-fil-A One^® Members can receive points with qualifying purchases, redeem
available rewards of your choice and reach new tiers with increasing benefits.
1. Find restaurants - Find Chick-fil-A^® restaurants near you while searching from home
or out and about.
2. Order Ahead – Place your order through your phone and pay, choose your preferred
pick-up method, and let us know when you arrive.
3. Receive points – Receive points with every qualifying purchase by scanning your QR
code in the Chick-fil-A^® App, paying with your Chick-fil-A One digital gift card, or placing
mobile orders at participating Chick-fil-A^® restaurants.
4. Redeem rewards – Use your points to redeem available rewards of your choice,
including: free food rewards, birthday rewards, meal donations and more.
5. Personalized menu – We’ll remember what you like and – even better – how you like
it.

Note on Location Services: Continued use of GPS running in the background can dramatically decrease battery life. We ask permission to use GPS only to support local offers and promotions, restaurant location finder, and mobile ordering check-in.

Chick-fil-A, Inc.'s Terms & Conditions of Use: https://www.chick-fil-a.com/legal#terms_and_conditions

Chick-fil-A One^® Terms & Conditions: https://www.chick-fil-a.com/legal#chick-fil-a_one_terms_and_conditions

Privacy Policy: https://www.chick-fil-a.com/legal#privacy_policy

Ratings and reviews

Very rough experience so far. I've been recently getting back into Chick Fil A and decided to re-download the app. Problem is, it's in a broken state. I can't sign in without either getting blocked from logging in or getting a black screen that makes it unable for me to even attempt a login. Needless to say, I will not be using the app until this issue gets fixed. I wish I could say positive things, but there's not much to say outside of this.

Cant combine a gift card with a debit card. On top of that, I cant just add what I need to complete the order ($3), they have a minimim $10 to be able to add funds, since you can't use 2 payment methods. So after I load $10, im bsck with $7 after the order, and it creates a cycle where at some point, you dont have enough money, theyve kept it, and you're just ordering normal again, because whats the point of a GIFT card, that you have to buy more funds for to be able to use it all.

I placed an order with the wrong store on the app. Unlike other chains which allow customers to request cancel on the app, This company demands that I contact the wrong store either by phone or in-person to request cancel, which they either take forever to answer a call or not answering at all. I think they intentionally make it difficult for customers that some of them would just give up, this is a bad practice and I likely won't order again.

What’s new

Thank you for downloading the Chick-fil-A app!