
Kajal Patel
The app works fine for ordering for me, but the issue I seem to have is that the 4 digit check-in code doesn't work. It just keeps saying "try again". Under rewards, I scan my receipt barcode, and that doesn't work. The last receipt I manually added the # did indeed work but didn't automatically scan. This time, the scanning or manual feature keeps giving me a "whoops, try again. Tacobell, you're at a 1.9 star for reviews, come on guys, do better! Don't give us rewards if you can fix the app.
34 people found this review helpful
Taco Bell Mobile
May 4, 2025
We apologize for any issues you're currently running into with our loyalty features. Please reach out to Rewards@tacobell.com for help.

Lynn S
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Awful! What's the point of even having this app available? IT NEVER EVER WORKS! I can order online, but then I can't use my rewards and other options aren't available. So I'M JUST NOT GOING TO ORDER ANYTHING. I can't tell you how often this happens. It's infuriating. I spend more time updating and trying different things to make it work and 45 minutes later, I could have already had my food if I just used the Taco John's app and went there. Don't offer the app until you can get your bugs fixed.
121 people found this review helpful
Taco Bell Mobile
April 26, 2025
We apologize for any issues you're currently running into with our loyalty features. Please reach out to Rewards@tacobell.com for help.

Rose Galliart
I've been having experience with the app to where it will not allow you to use the app properly both last night and tonight I have had to uninstall the app and reinstall the app to try to get it to work when I go to purchase food it says uh-oh something went wrong while processing your payment however it still takes the payment for a few minutes up until it realizes that the order did not go through and then it sends it back to your card. Developers please fix this because I am tired of this.
69 people found this review helpful
Taco Bell Mobile
April 26, 2025
We're apologize for any issues you're seeing while on Checkout. Please reach out to us from the email address associated with your Taco Bell account to DigitalSupport@tacobell.com.