Crédit Mutuel Banque Assurance

Euro Information

About this app

CREDIT MUTUEL BANK APP: ACCOUNT MANAGEMENT, BUDGET & INSURANCE

From the Crédit Mutuel mobile app, access your customer area to carry out banking transactions, manage your contracts and budget, or save your money securely: online account, virtual bank card, Livret Bleu savings account, mobile payments, transfers, insurance, stock market shares and ETF investments, PEA (Share-In Savings Account) savings plan, etc.

Manage, save, or invest? Crédit Mutuel offers banking products and services: youth account, children's savings account, 0% interest-free car or bike loan, student loan, social interest loan to finance home or vehicle adaptations, insurance, etc. Easily simulate a quote or request a call back from the app!

ACCOUNT, CARD, SAVINGS: MY ONLINE BANK ON MY MOBILE

Features of the Crédit Mutuel app on Android:

BUDGET MANAGEMENT
- Easily view your income and categorize your expenses
- Free graphical tools for effective money management

ACCOUNT & SAVINGS BOOK
- Access your account statements, RIB (Bank Account Details) & IBAN (Instructions for Bank Accounts)
- Check your bank account and savings account balance
- Manage Visa or Mastercard credit card limits
- Activate or block your credit cards

SECURE PURCHASES & MOBILE CONFIRMATION
- Secure online purchases, transfers, and payments thanks to mobile confirmation (validation code from your phone)
- Online purchases using a virtual bank card number
- Mobile payment options: lyfPay, Paylib, and Crédit Mutuel Pay.

TRANSFERS
- Secure money transfers between your accounts or to a registered beneficiary
- Add new beneficiaries
- International bank transfer

CONNECT ORIGINE YOUTH ACCOUNT
- Track your teen's account transactions in real time
- Top up their youth account via instant transfer
- Block their card and manage features (online payments, withdrawals, and foreign transactions)

SAVE, FINANCE, OR INVEST: OUR INSURANCE, LOANS, AND STOCK MARKET PLANS

INVESTMENT & FINANCE
- Trading with direct stock market access to CAC40 and Euronext stocks, shares, and ETFs
- View your portfolio, open a securities account to invest in the stock market and invest your money
- Send orders to buy or sell a stock on the stock market, etc.

INSURANCE & SAVINGS PRODUCTS
- Simulate quotes for school or extracurricular insurance, car, bicycle, scooter, two-wheeler, and home insurance, etc.
- Subscribe to Savings products, life insurance, retirement insurance, life insurance, etc.
- E-joint report to be completed via the Crédit Mutuel app, sent directly to your insurer.
- Auto or home claims tracking

HEALTH & MUTUAL INSURANCE
- Send your supporting documents via the Crédit Mutuel app
- Healthcare reimbursement tracking
- Simulation of reimbursements for certain medical procedures
- Access to Intégral' services, Carte Avance Santé, etc.

CREDIT & LOANS
Buying a car, debt consolidation, financing renovations, a trip, etc. Our range of auto loans, mortgages, and other loans and...
Consider managing your loans from the app or simulating a loan to discover our best rates for your needs.

BANKING SERVICES & CUSTOMER RELATIONS

CONTACT ADVISOR & ATM LOCATION
- "I'm traveling" option to activate all guarantees
- Exchange confidential documents via secure messaging
- Geolocate branches and ATMs

USEFUL NUMBERS
- Free directory: card cancellation, free bank card assistance, accounts by phone, car insurance, home insurance, health assistance, mobile app assistance, Bouygues Crédit Mutuel Mobile Customer Service, etc.

In case of technical or functional issues, contact us:
[e-mail] (describe the problem, specify "Android app")
09 69 39 00 88 (Non-premium rate call)

*Crédit Mutuel, a cooperative bank, belongs to its eight million customer-members.

Ratings and reviews

The app is terrible. I had so many problems with it, failure to introduce the code, not showing when the money had been taken from the account, nor showing if the money had been reimbursed. Once I tried to order food online and payed with the card and I ended up having my order block because even though the payment had been confirmed from the app, they did not send the money... Terrible

I dont see a Language change option which is available on most of banking application. For a person other than French,it is almost unusable for any reason. Also the color scheme could have been better, blue screen with white texts are almost not clear at all on normal light conditions, something like white/black or white/blue etc would have given better visibility.

Terrible app, simple things like running balances, etc not there. It is below par when comparing to banking apps anywhere else in the world. Anyway, no choice, it's my bank... for the moment.

What’s new

Merci d'utiliser l'application Crédit Mutuel, suite à vos retours, nous avons apporté diverses corrections et améliorations liées à la stabilité de l’application.
Nous faisons régulièrement évoluer l'application, n'hésitez pas à nous faire part de vos retours et nous les prendrons en compte dans les prochaines versions. Nous espérons que les futurs changements répondront à vos attentes et que vous profitez pleinement de votre application !