
Eddie Alvarado
New added Zelle function is appreciated. But unfortunately freezes when trying to add contacts. Once finally a contact is able to be added the "Reminder to check Phone number.." pop up locks the screen... the only way to get rid of it seems to be by going back, which then closes Zelle. Been trying to send to someone for close to 45 minutes but nothing yet. Very frustrating.
2 people found this review helpful
Desert Financial Credit Union
July 11, 2025
Thanks for the feedback, Eddie! We're sorry you're experiencing issues with Zelle. Please call us at (602) 433-7000 so we can assist you.

Karen Trask
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Useless. New update says "not compatible with your device". I've been using the previous version just fine. Can't afford a new phone just for their app. Updated to 3 stars, as a much appreciated reply was received from the developer. This particular issue has been resolved by fortunately having and using another device to access the updated app.
3 people found this review helpful
Desert Financial Credit Union
June 24, 2025
We’re sorry to hear about the frustration with the app update and device compatibility. You can always access your account through our website on any device with internet access. If you need assistance or alternatives, please call us at (602) 433-7000. Thank you for your patience and for being a member.

A Google user
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App is always unavailable at all hours of the day, frequent issues. Navigating app to transfer money to someone else is not obvious or easy. That's not even touching the issues I have with the bank or their God awful atm's. Constant errors with the app, whether you're trying to send money, pay a bill, transfer to another account it always says "there was an error please try again later". This causes late fees, overdraft fees in their own system (which they will not reverse even for the first time
19 people found this review helpful