Dexcom Clarity

Dexcom

About this app

Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time.

Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns.

Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.*

Log in with your Dexcom account to:
• Keep tabs on your time in range, patterns and other key metrics.
• Allow clinics to access to your data and reports to make appointments more efficient.
• Set Time in Range goals.
• Turn on daily or weekly notifications and emails.
• View, save, print, and email all reports.
• Connect to partner apps for more features and benefits.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.

Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.

*Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.

Ratings and reviews

Constant log in issues. The user & password for the G7 app work but results in "no account found" when you use it for Clarity. You can't even reset pass, just loops back to the same page. Being a physician, this wastes time daily & frustrates patients trying CGM for the first time. Advise everyone to switch to Freestyle Libre 3 for those wanting cgm on their phone or only use a receiver. And no I'm not contacting support. It's an old problem that's never been resolved.

Absolutely the worst app I've used in my life. The functions are ok but it makes you re-login all the time and the process never works. It doesn't take the password so I have to change password. It goes to a white screen if you get code by phone, and if you get it in email the app goes back to square one when you toggle to get code from email. The link to change password on the website reloads to the site homepage. Looks like I'm going on vacation without a working app.

This is a horrible app. I've gone ahead and downloaded it twice and tried to even sign up. And when I go to select it, the country that I mean it all of a sudden, just Kix me off. I've done this 3 times. I can't even use it. Customer service or text support sees this message to help me to fix the stars. You'd better get back to me and let me know if there's an update for my phone of mine. I'm using a Galaxy Z Fold 3, and I am a diabetic. I find this so dispointing. My Dr checks this app daily.

What's new

Bug fixes and performance enhancements