DPD

DPD UK

About this app

The DPD app lets you arrange the best possible delivery experience. Just tell us how and where to deliver from the range of options available and we’ll do the rest.

Personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell us to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and we’ll make sure we follow your instructions every time!

30-minute delivery alerts - we don’t want you to wait in all day so with all your DPD deliveries, we’ll let you know in advance when to expect delivery and when we are just 30 minutes away.

Active and previous deliveries - using your DPD app you can see a list of current deliveries and track when your parcels will be with you. When we’ve delivered to your chosen safe place we’ll even send you photos of your parcel in that location for added peace of mind you.

Multiple addresses - set your work, home, or even family member’s address preference, so you can tailor your delivery experience and still get your deliveries, wherever you are in the UK.

Driver tracking - see the name and a picture of your driver or why not track their location and find out where you are in the delivery queue. See your driver's estimated arrival time so you know when to expect your parcel.

In flight options - when we’re on our way to you, if your plans change you can still rearrange your delivery right up until we deliver your parcel. You can instruct our driver to deliver on a different day, to a preferred neighbour, to a safe place or even to one of our 2,500 DPD Pickup shops.

Pickup shops - if you’re collecting your parcel from a nearby DPD Pickup shop, get opening hours, your pickup pass for collection and directions from your delivery address.

***Existing users Please note: Thinking of deleting our app? If you do, your profile will be retained. To make sure your profile is deleted first, please delete this from Settings in the app before removing from your device.***

Ratings and reviews

Can't get logged into the app, it has me in a loop with the magic link and then I get the oops try again later something went wrong message. I have been waiting to get my new phone delivered and they want a code that they haven't sent me. They say its in the app but I can't get in. Its ridiculous, what is wrong with logging in with an email and password? This app is completely useless.

Impossible to log in with email. App sends an email with a magic login link. When you click the link it takes you to play store in a Web browser to download the app you already have. If you allow it to open outside of the browser then it never directs to the app. I therefore have no idea what the app is like because I can't even log in!! Other apps have a working magic link, eg olio have made it work. If you can't make it work then take the option away and let us create a password?

Dropping this to 1* because when a driver decided to walk up to your door, not knock or try and open it, take a photo, and walk off there is nothing you can do about that in the app. DPD in London provide an absolutly terrible service on both delivery and pickups. App font size and kerning is terrible, jumbling all the text together. Screen size doesn't adjust correctly, putting parts of the page off the screen. Terrible user experience.

What's new

add pickup pass wallet feature