Rakuten: Cash Back and Deals

Name: Rakuten: Cash Back and Deals
Availability: InStock
Rating: 3.454878330230713 (73004 reviews)
Author: Rakuten Rewards

Rakuten Rewards

3.5

73K reviews

10M+

Downloads

Everyone

About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 20 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 stores!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten

Updated on

Jun 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

69K reviews

Jasmina

April 21, 2025

I’ve used Rakuten since 2019, but this and last year have been terrible. Every time I try to buy using PayPal, I get sent back to the start or see errors like “no permission.” I’ve cleared cache, reinstalled, and even contacted support — nothing helped. It’s frustrating, even when cashback is good. Thinking of switching to a more reliable app.

129 people found this review helpful

Rakuten Rewards

April 22, 2025

Our team would love to dig into what store you are encountering this issue with. Please reach out to our team at socialhelp@rakuten.com so we can help you out.

Marc Brofka

February 21, 2025

Unable to add local stores and restaurants to app. Get apps something went wrong message. You can register only on the app for restaurants. This error prevents you from earning points when dining out in the restaurant. I loaded the app on more than one phone in hopes of fixing this without success. No help on their website or chat. Reddit has several threads with others having same issue. Starting to believe it is a scam to force you to do online only orders.

105 people found this review helpful

Rakuten Rewards

February 21, 2025

We are aware of an issue impacting certain Visa, Mastercard, and American Express branded cards from being able to be enabled for use in the In-Store and Dining programs. Our development team is working on a solution, but is unsure when it will be resolved at this time. Please email us at socialhelp@rakuten.com so we can look into your account.

Cindi Wilson

December 31, 2024

Used to be good, but now it's just a huge waste of time and a massive rip off. Cashback stays pending until it becomes so old in your history, that it disappears from your log, and then you don't even know what what happened to it. Also, customer service used to be good. It was easy to get your cash back fixed. Now, they just give you the run around. I'm about done with them. Don't waste your time using them!

64 people found this review helpful

Rakuten Rewards

January 7, 2025

It typically takes 3–14 weeks for pending Cash Back to be confirmed. This waiting period exists in case of returns, exchanges, exclusions or other changes to the order(s). We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out.