Paul Adama
The passport scanning process is child's play. Im not interested in the excellent scanning process. What you guys should be interested in are the details on my passport. I have been trying to get my passport to fit into the box for so long and to be honest, it is not just frustrating but annoying and totally unnecessary. Please review and simplify the process for identification submission
92 people found this review helpful
A Google user
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I just hope those praising this app are sure they are talking about RapidTransfer. Or maybe they are Ecobank staff seeking to prop the bank. This app is horrible and useless. Can register, keeps giving wrong passport details, internal error, authentication unsuccessful, card cannot be verified etc. For the past two weeks no progress even from the bank premises.. SHAME!
138 people found this review helpful
We are sorry to hear this Abednego. Your feedback is well noted. Thank you for using Rapid Transfer
A Google user
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I hate to give a bad review, but I believe Ecobank has lost my trust in them through their Rapidtransfer. I have been using this app for a while now. But last month I transferred $200, but the beneficiary didnt received the fund. I have been going back and forth with their unhelpful customer service rep. They stole my money. PLEASE AVOID THIS APP for your own good. I am deleting this app for good. Will use other transfer apps that has customer service rep here in US.
39 people found this review helpful
Hi,
We would like to chat with you with regards to your experience with us. Can you please have a chat with us via the live chat feature on the app so that we can reach out?