Ecobank Mobile App

3.2
46K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The revamped and enhanced Ecobank Mobile app makes it super easy to bank on the go 24/7. Manage your everyday banking needs anywhere anytime directly from your mobile device.

Manage your account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present.

Manage your account
- View all your accounts balances and transaction history
- Open an Xpress Account
- Create and fund a Virtual card
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
- Attach other bank cards for transactions
- Add your banking profiles from different countries

Send money
- Send money instantly to the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts both domestic and international
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in same country
- Send money to Visa card holders with Visa Direct

Make a payment
- Pay your bills
- Buy Airtime and data
- Pay merchants via QR with EcobankPay
- Request for payment from other Ecobank mobile app users
- Split payments with other Ecobank mobile app users
- Place a standing order for future payment
- Cardless Withdrawal from an ATMs using Xpress Cash

Get help
- Chat with RAFIKI for questions and support
- Locate nearest branches and ATMs
- Give us feedback

Get the Ecobank Mobile App now and experience the convenience and power of digital banking!
Updated on
Jun 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
45.1K reviews
Ezra Daniel
July 2, 2024
I've had an extremely poor experience with this app. Despite using a 5G network, the app constantly displays the error message "Check internet connection or try again later". I've uninstalled and reinstalled the app multiple times, but the issue persists. This is frustrating and disappointing. I expect a more reliable experience from a mobile app.
36 people found this review helpful
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Ecobank
July 3, 2024
Dear Customer, Thank you for contacting Ecobank. We apologize for the inconvenience. However, for security reasons, we invite you to provide your account details at: assist@ecobank.com. Or contact us via the link: Ecobank - Contact us then choose your branch. ECOBANK thanks you for your loyalty.
Prisca Nneka
June 27, 2024
I lost my phone, got a new one, download Eco bank app, getting started has been war. I was told at the bank that I don't have to be there to activate the app just like Some banks. I keeps on telling me that I don't have internet connection. This is frustrating. To perform any transaction, I have to use POS and pay extra charges. Kindly check the app and fix this please. Thank you
10 people found this review helpful
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Ecobank
June 27, 2024
Dear Prisca, Thank you for your feedback. Sincere apologies for your experience. Kindly send a mail to assist@ecobank.com via the registered email address on your Ecobank account requesting a pin reset with a written instruction that is duly signed and attach a valid means of identification to enable you access your mobile app. Regards.
Rex Allassani
June 22, 2024