Ecobank Mobile App

Ecobank

About this app

The revamped and enhanced Ecobank Mobile app makes it super easy to bank on the go 24/7. Manage your everyday banking needs anywhere anytime directly from your mobile device.

Manage your account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present.

Manage your account
- View all your accounts balances and transaction history
- Open an Xpress Account
- Create and fund a Virtual card
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
- Attach other bank cards for transactions
- Add your banking profiles from different countries

Send money
- Send money instantly to the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts both domestic and international
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in same country
- Send money to Visa card holders with Visa Direct

Make a payment
- Pay your bills
- Buy Airtime and data
- Pay merchants via QR with EcobankPay
- Request for payment from other Ecobank mobile app users
- Split payments with other Ecobank mobile app users
- Place a standing order for future payment
- Cardless Withdrawal from an ATMs using Xpress Cash

Get help
- Chat with RAFIKI for questions and support
- Locate nearest branches and ATMs
- Give us feedback

Get the Ecobank Mobile App now and experience the convenience and power of digital banking!

Ratings and reviews

Useless so far. Can't get past the username & password page to activate it. It says, "no record with details provided" or "sorry could not process..." even though I can log into internet banking with the very same details. Now March 2024,a year later: still useless. All I get is "check your internet connection and try again." But I can log in on my computer, so the app is the problem.

This app is very frustrating and forget about trying to get help setting it up online. You really are not delivering what you promised with this app especially for those outside Africa. The app should work on any phone and any phone number around the world as long as the person as an active account with Ecobank. Please have a professional fix it. It is really worth it if you want to keep some customers.

it's very frustrating setting up on a new device. your branches are unable to help and when I called customer care, had to go through a very uncomfortable interrogation. finally link was sent to me for verification, and that also didn't work because of photo verification which I tried so many times. please do something about this app issue, it's very frustrating when you change your device.

What’s new

This build includes the following fixes:
- Fixed an issue causing crashes on devices running Android 8.0.0.
- Fixed issues with attaching bank cards and using them for transactions.
- Other bug fixes and improvements.