Ecobank Mobile App

Ecobank

About this app

The revamped and enhanced Ecobank Mobile app makes it super easy to bank on the go 24/7. Manage your everyday banking needs anywhere anytime directly from your mobile device.

Manage your account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present.

Manage your account
- View all your accounts balances and transaction history
- Open an Xpress Account
- Create and fund a Virtual card
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
- Attach other bank cards for transactions
- Add your banking profiles from different countries

Send money
- Send money instantly to the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts both domestic and international
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in same country
- Send money to Visa card holders with Visa Direct

Make a payment
- Pay your bills
- Buy Airtime and data
- Pay merchants via QR with EcobankPay
- Request for payment from other Ecobank mobile app users
- Split payments with other Ecobank mobile app users
- Place a standing order for future payment
- Cardless Withdrawal from an ATMs using Xpress Cash

Get help
- Chat with RAFIKI for questions and support
- Locate nearest branches and ATMs
- Give us feedback

Get the Ecobank Mobile App now and experience the convenience and power of digital banking!

Ratings and reviews

It's infuriating using this app! After switching devices, the setup becomes completely useless, stuck on 'check your internet connection.' And for a PIN reset, you require customers to be physically present, even when you're not readily available in all regional capitals? While your competitors are simplifying things with technology every day, you're still stuck in the past with unnecessary excesses. Mtcheeewwwww

I think the bank needs to go back to the drawing board with the app developers. It's so frustrating that when you get a new phone, uninstall the app, reinstall the app, you need to go to the bank and spend a minimum of an hour just to set up. Ecobank, please up your game. Technology has advanced, and there are features you can put in place to protect your customers when signing up on the app instead of asking us to go to a bank branch.

This app is very frustrating and forget about trying to get help setting it up online. You really are not delivering what you promised with this app especially for those outside Africa. The app should work on any phone and any phone number around the world as long as the person as an active account with Ecobank. Please have a professional fix it. It is really worth it if you want to keep some customers.

What’s new

Minor Bug Fixes and Enhancements