
chigozie samuel
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The app is discouraging to use, and l avoid using it as much as possible due to these bugs. l have to login every single time with Username and password. l set up logging in with my fingerprint but it stopped working after 2 successful uses, and that option doesn't work for me anymore. Also, many times it logs me out after less than 10 seconds or as soon as l login saying "your session has expired" If these issues are resolved, it's a great package of an app and easily gets 4-4.5 stars.
3 people found this review helpful

Dominion Ojareri
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i registered for online banking using my account and I'm trying to login but it's telling me invalid username or password, i clicked forgot password (not that I forgot my password) but then it showed invalid credentials and then I went to register again thinking maybe it wasn't registered then they showed account already exist all ecobank app in my experience as far as I have "tried to login/create account" are just very useless, i wonder why they have so many but doesn't work
15 people found this review helpful

Salda Ajoa
Hmm, I don't even know what to say. I was able to put my details but when I try to log in I get a pop up message saying access denied. Meanwhile I get an email saying login was successful. I've therefore resorted to using your website for my transactions because this app is just useless...ecobank kindly work on this issue, it's really frustrating and disappointing, especially from such a highly reputed bank such as yourself.
81 people found this review helpful