
John E Rastorfer Jr
Your app and hardware attached to it is junk. It is offline more than it is online. It has nothing to do with my Wi-Fi. All my other Wi-Fi devices work perfectly... Always... Even those in the garage near this piece of junk. I am going to get rid of Alladin connect completely. Most unreliable equipment I've ever owned. If I could rate it negative 10, I would...
17 people found this review helpful

Todd Keck
The good: The app works well for basic functions. I find it's responsive and I like the ability to set up a schedule to close my doors at night in case I forget. I like that I can fine tune access I give to others. The bad: The app needs more functionality. A garage door opener app that isn't compatible with Android Auto makes no sense. It also needs more functions like being able to automatically open or close doors when arriving to, or leaving home. Fix those things and it's a five-star app.
1 person found this review helpful
Overhead Door Corporation
August 27, 2025
Hello Todd-
Thanks for the feedback. I will pass this off to the team. You can use Aladdin Connect with Samsung Smart Things to get that functionality in the meantime.

Gregg Hensley
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Total POS. Sad, because it only has to do 2 THINGS: OPEN AND CLOSE...THAT'S IT, yet it's repeatedly down or locked out, with incomprehensible error messages and no remedy. I've finally given up on this app after years of struggle with it. Back to manual controls. (BTW the installation instructions were so bad I had to call customer service number and even they couldn't explain them.)
1 person found this review helpful