HealthEquity Mobile

HealthEquity Inc

About this app

The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your health accounts.

Features include:
- New member: Sign up or activate your account right from the app.
- On-the-go access and history: Access all account balances and history wherever you go.
- Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from your device to initiate claims and payments.
- Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.
- Manage debit cards: Link your debit card transactions to claims and documentation, or order, activate, and replace cards for yourself and dependents.
- Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.
- Investments: Manage your HSA investments. View performance, research funds, and place trades.
- Notifications: Receive alerts when your HealthEquity card is used.
- Enjoy personalized support: Get instant answers to your questions with chat and live help.

Ratings and reviews

Can't create an account. When I get to entering my phone number and tap Continue it just says something like "Oops! Something went wrong. Trying again may fix the issue" but it doesn't fix the issue. There is another button says Verify Another Way but when I tap that button it just takes me to a blank screen that says Verification at the top and there is no text or buttons or anything.

I used to be able to use the app fine with no issues, but for the past 3 months I'm not able to log in. I've tried using my current login, which a pop-up appears saying there's a problem and that "trying again should fix it". I've tried resetting my password, which then gives me a pop-up saying the app can't save the new password. I've tried making sure the app is updated and I've uninstalled/reinstalled.

Oh hey look...they updated the app. Now its slightly less garbage. They seem to have finally fixed the constant crashing. Hallelujah. Still plenty of annoying bugginess. Try to search for an existing provider (literally the most recent expense) and it can't find it. Start to add new...just be careful not to click off any of the fields or it knocks you back. Adding a document? We'll just wipe out that provider again for you. I'm considering getting a job there just so I can fix this.

What's new

HealthEquity Native Android App Release 6.3.0:
- Bug fixes
- Security enhancements