
Sharman Williams
Coupon does not work in app. When you place your order and apply the code, it shows the code has been applied. When you finalize the order, the discount is missing. This has been happening all year long. Each time I call customer service to fix, they act like this is a new issue. They say that they will submit it to IT. It still isn't working. Today, CS said its basically my problem. Wow!!
23 people found this review helpful

B Pup
Starting sometime in July 2025, whenever I want to access the FlexPay Manager or Order Status page in the app, the login screen comes up, When I enter my email & PW, it seems to process, but then the same login screen pops up again. There are no error msgs. Same thing happened using the one-time code instead of the PW. Force-stopping the app and deleting the cache has no effect. I haven't had this problem with the HSN website, only with the app. Previously, I had had no problems with the app
9 people found this review helpful

Jessica Hart
I really like this because you don't have to sit through the long descriptions, demonstrations and ads for other products. That's why I like it, because you can see how the product works, look at descriptions and see other products that are related or coming up next. One downfall is that by not watching it on live tv, sometimes the quantity of the item has depleted before you can get to the checkout. Oh, and sometimes the checkout is frustrating.
679 people found this review helpful